Privacy Policy
Last updated: December 24, 2025
1. Introduction
FleetConnector ("we", "us", "our") is operated by Avuro, a sole proprietorship registered in the Netherlands. We are committed to protecting your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable Dutch and European privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website (fleetconnector.app), purchase our products, or use our services.
2. Information We Collect
We collect the following types of personal data:
Information you provide directly:
- Name and email address (when purchasing a license or subscribing to notifications)
- Billing information (processed by our payment provider Lemon Squeezy)
- Messages you send via our contact form
Information collected automatically:
- IP address (anonymized for analytics)
- Browser type and version
- Pages visited and time spent on our website
- Referring website
Information from our plugin:
- License key validation requests (domain name where plugin is installed)
- No customer order data, personal information, or WooCommerce data is transmitted to our servers
3. How We Use Your Information
We process your personal data for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Processing your purchase and delivering license keys | Performance of contract (Art. 6(1)(b)) |
| Sending transactional emails (purchase confirmation, license info) | Performance of contract (Art. 6(1)(b)) |
| Responding to support requests | Performance of contract (Art. 6(1)(b)) |
| Sending product update notifications | Legitimate interest (Art. 6(1)(f)) |
| Notifying you when a requested integration launches | Consent (Art. 6(1)(a)) |
| Analyzing website usage to improve our services | Legitimate interest (Art. 6(1)(f)) |
| Complying with legal obligations | Legal obligation (Art. 6(1)(c)) |
We do not sell your personal data. We do not use your data for automated decision-making or profiling.
4. Data Storage and Security
Your data is stored securely with the following measures:
- All data transmission is encrypted via SSL/TLS
- Payment data is processed by Lemon Squeezy and never stored on our servers
- Access to personal data is limited to authorized personnel only
- Our hosting infrastructure is located within the European Union
Retention periods:
- Customer data (name, email, license): Duration of license + 7 years (Dutch tax law requirement)
- Contact form messages: 2 years after last contact
- Newsletter/notification subscriptions: Until you unsubscribe
- Analytics data: 26 months (anonymized)
5. Third-Party Services
We use the following third-party services that may process your data:
| Service | Purpose | Location | Privacy Policy |
|---|---|---|---|
| Lemon Squeezy | Payment processing, license management | USA (EU SCCs) | lemonsqueezy.com/privacy |
| Cloudflare | DNS, security, CDN | USA (EU SCCs) | cloudflare.com/privacypolicy |
| Google Analytics | Website analytics (anonymized IP) | USA (EU SCCs) | policies.google.com/privacy |
All US-based providers operate under Standard Contractual Clauses (SCCs) to ensure adequate data protection.
6. Cookies and Tracking
Our website uses the following cookies:
Strictly necessary cookies:
- Session cookies for website functionality
Analytics cookies (with your consent):
- Google Analytics (_ga, _gid) - anonymized IP enabled
You can manage your cookie preferences at any time via the cookie banner on our website, or by adjusting your browser settings.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access – Request a copy of your personal data
- Right to rectification – Request correction of inaccurate data
- Right to erasure – Request deletion of your data ("right to be forgotten")
- Right to restrict processing – Request limitation of data processing
- Right to data portability – Receive your data in a structured, machine-readable format
- Right to object – Object to processing based on legitimate interest
- Right to withdraw consent – Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, contact us at privacy@fleetconnector.app. We will respond within 30 days.
If you believe we have violated your privacy rights, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): autoriteitpersoonsgegevens.nl
8. International Data Transfers
Some of our third-party providers are located outside the European Economic Area (EEA). When we transfer data outside the EEA, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions where applicable
9. Children's Privacy
Our services are not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our website. The "Last updated" date at the top indicates the most recent revision.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: